Names have been changed to protect the idiots. Got a horror story of your own? So I logged into my profile and gave her permission to book the dates for the customer. There’s annoying, there’s rude, and then there’s downright wacky. being at the front desk can get crazy but this book I felt wasted my time, none of the stories were unusual for a hotel vet! Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. See all formats and editions Hide other formats and editions. In this case, it probably means you work at the front desk of a hotel! Goodreads helps you keep track of books you want to read. So we had a family staying with us while they were in town for a funeral. He shoved the concierge that tried to intervene and got tangled up with security before they got control of him. Account & Lists Account Returns & Orders. I got a call from one of the housekeepers that there was a very large dog wandering the halls of the third floor of our building. Since November I have seen my entire department hand their notice in. Contact Tales from the front desk on Messenger. quite honestly I was disappointed in the stories and the lack of life with which they were told. They were gathered for a wedding that would take place the next morning and like fucking pikeys at a wake, they were going to get trashed. As I move from one end of the hallway to the other, passing through the front desk area, there was an older couple standing over in the lobby. After informing him that pets aren't allowed and that checkout was an hour ago, someone yelled from the bathroom that it’s a service animal and they had already talked to front desk about it. Sally, short for Sally-Sob-Story, called us two days ago looking for pet-friendly hotels because she was going to be evicted from her apartment. Tales from the Front Desk. Share them with us in the comments section below! search results for this author. In 3 short months I have gone from a highly functioning team with great enterprise and comaradery to a team that is under trained and under performing due to the fact that: It rained the entire time, and I was trying to see what you could do for us?". 32 Short, New Books to Help You CRUSH Your Reading Challenge. So I had a guest who was a stayover today. Someday, this year will end! Kindle Store. When I spoke to him, he immediately blew up, claiming that he's the one who set up the block. But let me tell you she smelled like SHIT. In this case, it probably means you work at the front desk of a hotel! Along with stories of the rude, crude, and outrageous, readers can view tips for reserving rooms and making their stays enjoyable. If we can't get hold of you, we will write you a letter explaining that if you can't get your dog to shut up, we will be forced to evict you if you can't find any other accommodations for it. In this case, it probably means you work at the front desk of a hotel! they offer job advancement to employees first before outsourcing Not too uncommon back then to offer that to a guest. This book is not yet featured on Listopia. One family who is in several rooms stopped by the front desk and gave us a box of cookies for Christmas (store bought so they're safe). I asked her what she was doing. Tales From The Front Desk An uncensored look at working the front desk of a major corporation. Allow us to give you a free lunch voucher." Fucking great, another night of watching time crawl by with my thumb up my ass. I stopped at the desk just in case they needed me. Because it can always be worse. In this case, it probably means you work at the front desk of a hotel! After the guy spotted me, he called his dog and closed the door behind him. The subreddit Tales From the Front Desk is chock-full of horror stories from hotel receptionists and employees about their most ridiculous guests and the crazy things they think they can get away with. Facebook is showing information to help you better understand the purpose of a Page. Tales From the Front Desk should remind all customer service employees that they are never alone in their horror stories. Desk Tales: Front Desk and From the Desk of Zoe Washington Posted on June 30, 2020 by Katy K. Two kids deal with friendships and take stands for social justice in these stories that draw from real-life problems. *FREE* shipping on eligible orders. Buy More Tales from the Front Desk: Read Kindle Store Reviews - Amazon.com. Tales From The Front Desk An uncensored look at working the front desk of a major corporation. You are here Home. "I think we should have one night free," he responded. We believe Chance was fed them intentionally. As they started heading back to their room one of them stopped and asked if they left something here could we give it to another guest. They did not even look my way. Wish I could say that I marched into work with my head held high and used my twenty-something-year-old idealism and strong will to make the higher-ups back down. My coworker was still learning what the boundaries of “good customer service” were and she obliged. That is until Ms. Z (not her real name obv) came to the front desk. Perfect reading for travelers, hospitality/tourism workers, or adults seeking a few “What in the world?” stories, Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. Friday, January 03, 2003. The scene was incredible. Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. More Tales from the Front Desk He was just yelling and yelling, bullying me, and I was 100% done with it. The front desk agent who answered mentioned that she was the only person left on staff that night and for security reasons didn't feel comfortable opening that side entrance. And I think I have a story even crazier than my last on that JUST HAPPENED to me. Tales from the Front Desk He repeated once more that he had given us thousands of dollars, and the last thing I said was, "You know what, sir, I understand that, but there is nothing else I can do for you. From LokoManiac, Tales From The Front Desk I am back, everyone. Tales from the Front Desk Paperback – 31 Oct. 2013 by Elisha Forrester (Author) › Visit Amazon's Elisha Forrester Page. The other week a customer accused the housekeeper of stealing his six hundred dollars. I am at the front desk, with my coworker. If you were someone who really needed to contact them, you'd be able to do so personally.". The lady then told my newbie coworker that she wanted to rate shop, but her Internet isn't working and would really appreciate it if my coworker could price shop for her then get back to her. Along with stories of the rude, crude, outrageous, and flat-out odd, readers can view tips for reserving rooms and making their stays enjoyable. It puts the front desk in an awkward position when we get numerous complaints about the dog in room 108 that's been yapping since 2 PM and it's now 5:30 PM. What do dialing 911 over laundry, being a “victim” of a dog’s leg-lifting, watching someone undressing in public, or witnessing an event that feels as if you are in a movie have in common? /r/TalesFromTheFrontDesk metrics (stories from the front desk of hotels/hostels/and others in the hospitality industry) A place where people from the hotel industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Kindle Store. Perfect reading for travelers, hospitality/tourism workers, or adults seeking a few “What in the world?” stories, Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. Usually when guests ask this of us, nothing comes of it. From CynicalSilence, Tales From The Front Desk I got to work last Monday at about 10 (the audit shift is 10PM-6AM at my small property) and everything seemed fairly ordinary; my coworker was filling me in about the slow pacing of the night and to brace myself for 8 hours of existential boredom that I had ahead of me. I was an overnight agent, and this man called to complain, "I came here with friends for the weekend to play golf. Tales from the Front Desk [Forrester, Elisha] on Amazon.com.au. Being a pet-free hotel, I was a little upset that I'd have one of these mornings. Stairs and elevators on both ends of the hallway with front desk in the middle of the first floor across from lobby area. Elisha Forrester (Author) 4.0 out of 5 stars 8 ratings. I texted them to let them know that their new keys were ready at the front desk, and gave them the option to come and get the keys themselves OR to have maintenance deliver them. Just a moment while we sign you in to your Goodreads account. At first I didn't really pay attention to this because shortages are usually no more than a dollar or two. Find helpful customer reviews and review ratings for Tales from the Front Desk at Amazon.com. Meanwhile her mother is letting her 3-year-old daughter swim in our pool naked. Skip to main content.us. Start by marking âTales from the Front Deskâ as Want to Read: Error rating book. Amazon Price New from Inspired by real people and real events, this is a book that should not be overlooked by anyone seeking a good laugh. Forty people gathered in a hotel lobby, crowding the bar, wearing Hawaiian leis despite being in Colorado. Downloads Minecraft and plays online. To see what your friends thought of this book. See actions taken by the people who manage and post content. And he hung up. The subreddit Tales From the Front Desk is chock-full of horror stories from hotel receptionists and employees about their most ridiculous guests and the crazy things they think they can get away with. Nobody answered, obviously, and it transferred back to me at the desk. Refresh and try again. No, I didn't lose my job over twenty dollars and a long standing illegal practise. Welcome back. This time, though, someone actually called. Personal Blog. 21st Century Bartender We’ve all seen the images of our friendly neighborhood bartender, who’s quick to … Page Transparency See More. She also mentioned that the hotel had trouble recently with suspicious people hanging out around the hotel late at night. Names have been changed to protect the idiots. Bhutan: An Explosion of Colour. Hello, Sign in. I knocked to find that even though checkout was an hour ago, he was still in his room, not having his stuff packed and was clueless as to why I was bothering him. Stories from the Sub-Reddit. :-). Of course,... What do dialing 911 over laundry, being a âvictimâ of a dogâs leg-lifting, watching someone undressing in public, or witnessing an event that feels as if you are in a movie have in common? She got a call for a reservation, but she was unable to book it because her profile was restricted. These five horror stories will make you think twice about how you act as a hotel guest — and will find you some community among the customer service reps who are going through the same things you are, and worse. They had a block of rooms, and upon check-in they told us that privacy was important to them. From AviGABS, Tales From The Front Desk One of my favorite things to happen at the front desk so far is this one time when I had an incoming guest call me to ask for directions on how to get to our hotel from the ferry. There are no discussion topics on this book yet. Tales From The Front Desk: The Painfully Ridiculous Things Office Managers, Admins, and Executive Assistants Deal With By Jeff Murphy July 21, 2017 January 11th, 2020 72 Comments If you’re an Office Manager, Admin, or Executive Assistants, you probably get a million requests a day. I had a newbie receptionist behind the desk. Be the first to ask a question about Tales from the Front Desk. I happened to know that the whole family was down in one of our banquet rooms, so without saying the room number, I transferred him to one of their rooms. The collections of stories from Reddit & online entitled parents, entitled people, Petty and nuclear Revenge, hey lady I don't work here and many more. Maybe You Can Help Me Every profession has one phrase that can send waves of disgust rolling through the people who work in them. Customer service employees always have the best stories. (When there's less than a certain number of rooms left at the hotel, new staff don't have authority to book.) Tales from the Front Desk. Weâd love your help. I politely informed him that I wouldn't comp a night's stay for four men because the rain prohibited them from playing golf. Hello, Sign in Account & Lists Account Sign in Account & Lists Returns & Orders Try Prime Basket. I am such a karma whore that I immediately needed to place this on here. We did this two or three times; each time it transferred back he accused me of lying to protect them and demanded that I actually transfer him. That was very nice of them. From shippingmyworld, Tales From The Front Desk I really believed there wouldn't be a part 3, but here we are. stories, Tales from the Front Desk tells the many stories of what hotel front desk clerks really experience. And I went back to my break. Read honest and unbiased product reviews from our users. My one coworker has never seen them before. Tales From The Front Desk Sunday, June 23, 2013. Written by a front desk clerk and inspired by real people and real events, this is a book that should not be overlooked by anyone seeking a good laugh. Editor's note: The following subreddit threads have been edited for style and length. R/talesfromthefrontdesk. He brought his heavy room phone with him and tossed it across the lobby. This is a voucher for one entree and one non-alcoholic beverage. A gentleman comes in and he's clearly had a bit to drink, and has a limp. My coworker told the lady that she's free to look for rates, and we were happy to match them. this book kept me interested enough to keep reading, but only because I have worked in multiple hotels. The media will hear about this! They didn't want any info given out or any calls transferred to them, which we of course agreed to. "We are not in charge of the rain, sir, that belongs to a whole higher department.”.